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Aqua Blue Hotel
Narragansett, RI | Full Time
$44k-60k (estimate)
2 Months Ago
Front Desk Supervisor
Aqua Blue Hotel Narragansett, RI
$44k-60k (estimate)
Full Time 2 Months Ago
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Aqua Blue Hotel is Hiring a Front Desk Supervisor Near Narragansett, RI

Overview:

We are seeking a highly motivated and experienced Front Desk Manager to join our team. As the Front Desk Manager, you will be responsible for overseeing the daily operations of the front desk, ensuring exceptional customer service, and maintaining a positive guest experience. If you have a passion for hospitality, excellent organizational skills, and strong leadership abilities, we would love to hear from you.

Duties:

- Manage and supervise front desk staff, including training, scheduling, and performance evaluations

- Ensure smooth check-in and check-out processes for guests

- Handle guest inquiries, complaints, and requests in a professional and timely manner

- Maintain accurate records of room availability and reservations

- Coordinate with housekeeping and maintenance departments to ensure guest satisfaction

- Monitor and manage room inventory to maximize occupancy rates

- Implement and enforce hotel policies and procedures

- Conduct regular audits of front desk operations to ensure compliance with standards

- Assist with night audit duties as needed

Requirements:

- Previous experience in hospitality management or related field

- Strong knowledge of hotel operations and front desk procedures

- Excellent communication and interpersonal skills

- Proficient in using phone systems and hotel management software

- Ability to handle difficult situations with professionalism and empathy

- Strong problem-solving abilities

- Exceptional customer service skills

- Detail-oriented with excellent organizational skills

If you are looking for an exciting opportunity to lead a dynamic team in a fast-paced hospitality environment, we encourage you to apply for the position of Front Desk Manager. Join our team today!

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Schedule:

  • 8 hour shift
  • Day shift
  • Evenings as needed
  • Evening shift
  • Every weekend
  • Holidays
  • Morning shift
  • Night shift
  • Overnight shift

Work setting:

  • In-person

Ability to Relocate:

  • Narragansett, RI 02882: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$44k-60k (estimate)

POST DATE

03/16/2024

EXPIRATION DATE

05/15/2024

WEBSITE

aquabluehotels.com

HEADQUARTERS

Narragansett, RI

SIZE

<25

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The following is the career advancement route for Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor. You can explore the career advancement for a Front Desk Supervisor below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Supervisor job description and responsibilities

Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing

02/13/2022: Stockton, CA

The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.

02/04/2022: Providence, RI

They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.

12/22/2021: Paramus, NJ

Provides technical support to front desk and housekeeping staff when needed.

01/04/2022: Tucson, AZ

Prepare monthly reports and budget for front office department.

01/05/2022: Madison, WI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Supervisor jobs

The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.

02/10/2022: Clarksville, TN

Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.

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Provides effective sales effort at Front Desk to maximize room revenue.

02/13/2022: Olympia, WA

Maintains safe working conditions within department and Hotel.

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Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.

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Step 3: View the best colleges and universities for Front Desk Supervisor.

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